Privacy Policy

At Núñez i Navarro, we highly value your trust in us and your privacy is very important to us; that's why we are committed to protecting your personal data.

In this document, we explain all the details and provide you with all the necessary information so that you understand the legal basis that allows us to process your personal data and the rights you have to protect them. Please read this Privacy Policy carefully, and should you have any questions, we will later tell you how you can get in touch with us.

Finally, we also want to inform you that we use cookies. These are small files that collect information about your browsing through our website. You can find all the information about the use of cookies and the data we collect while you navigate our website in our Cookies Policy. In it, we explain what personal data or information we obtain, the use that www.nyn.es makes of it, and what you can do about it. If you wish to get more information about cookies and how to prevent their installation, you can visit the following website: http://www.allaboutcookies.org.

Who is responsible for processing your personal data?

The entity responsible for processing your personal data is JOSEL S.L.U. (hereinafter, “Núñez i Navarro”), with its registered office at Calle Urgell, number 230 - 08036, in Barcelona. If you have any questions regarding data protection, you can contact gdpr@nyn.es.

What kind of personal data does Núñez i Navarro collect?

To assist you and respond to your requests for information about renting or purchasing any of our residential properties, commercial spaces, offices, warehouses, or offices, we need you to provide some personal information. This data mainly includes your full name, email address, and mobile phone number.

Afterwards, in order to formalize a rental or purchase agreement, we will also need you to provide us with some additional information such as financial details, information related to your employment situation, or your latest pay slips.

Why, and on what legal basis, do we collect and use your personal data?

We may ask for your personal data to provide you with the best possible service, to assist you when you make an inquiry or request information, or to formalize the purchase or rental of a property, among other possible matters.

In any case, depending on what we use them for, the legal basis that will allow us to process them will be different. Therefore, we detail below the purposes and legal bases for the processing of your personal data:

When you request to purchase or rent one of our properties, we will need to ask you for certain information, both to analyze and evaluate your request and to formalize the appropriate contract with you.

Following that, once you have rented or purchased it, we will also need your information for any management or procedure related to the contract, including billing and payment. Additionally, to send you any kind of information you may need regarding your rental or purchase.

It is information that we need to address in order to sign the appropriate contract with you, as well as to manage the contractual relationship with you.

Primarily, we will need you to provide us with your personal data and process it to attend to and respond to your requests for information on renting or purchasing any of our homes, premises, offices, warehouses, or offices. Also, to address suggestions, complaints, or possible claims you may have. For this, you can contact us via the web form, email, or by phone.

In the event that you request information about a particular promotion, we will use your data to get in touch with you and provide you with more information about it, especially when the marketing campaign begins.

Additionally, when you expressly request it, we will also process your data to register you as a user on our website. In this way, we will keep your personal information to make it easier for you to send us any inquiries or requests for information.

Likewise, once you have entered into a rental or purchase agreement with us, we may also process your personal data for:

1. Send a survey to get your opinion on the experience you've had with Núñez i Navarro, regarding how we've treated you.
2. Send you communications with information about our homes, premises, offices, warehouses, or offices.
3. For administrative, statistical, accounting, reporting, and internal control purposes, all companies within the Núñez i Navarro Group may also process your personal data internally. You can find information about the companies that make up the Group at the following link.
4. Likewise, actions of anonymization, pseudonymization, and encryption of your personal data may also be carried out.

In these cases, we understand that at Núñez i Navarro we have a legitimate interest in using your personal data for these purposes and, above all, that using this information does not harm your privacy or intimacy.

There will also be occasions when we need to process your personal data to comply with certain legal obligations that apply to us. By way of example and without limitation, we need to process your data to comply with the provisions of the Law 29/1994 on Urban Leases regarding the obligation to provide the corresponding legal rental deposit or with the Law 10/2010, of April 28, on the prevention of money laundering and terrorist financing.

The above is especially important when the State Security Forces and Corps or the Courts and Tribunals require us to provide them with your data.

To this end, the personal data we process may include your name, address, email, IP address, and payment information.

There will be some matters that are not necessary to fulfill the contract you have entered into with us, that are not legally required, or for which we do not have a legitimate interest, or there are no reasons of public interest. In these cases, we will not do anything without your authorization first; when this is the case, we will inform you in detail about the purposes and how we want to use your data so that you are aware and can decide how we may process it.

This can happen, for example, when you want to subscribe to our communications or receive commercial information about Núñez i Navarro. If you subscribe and give us your consent, we will use this data to send you information that may be of interest to you about offers, promotions, and the latest news from Núñez i Navarro.

Likewise, in the event that you send us a request to receive commercial information about our homes, premises, offices, warehouses, or offices, as well as future promotions, in a generic way, we will ask you to give us your consent to contact you in the future.

In the same way, we will ask for your authorization to send you commercial information about the various services provided by the other companies of the Núñez i Navarro Group, as well as their benefits, news, and promotions. You can find the list of companies that are part of the Núñez i Navarro Group at the following link.

Of course, you can withdraw your authorization at any time without it affecting your status as a client of Núñez i Navarro. We provide you with more detailed information on how to do this in the section regarding your rights. Similarly, if you withdraw your authorization, it will not affect the legitimacy of all the actions we have taken up to that point.

We will also need to process your image to control access to our facilities and within them, in order to ensure your safety and the integrity of these facilities. Therefore, we have installed systems and/or video surveillance cameras.

This data processing is necessary for reasons of public interest, as established in the current data protection legislation.

You can request detailed information about the processing of video surveillance data at any time by contacting gdpr@nyn.es .

Do we share your personal data with anyone?

As a general rule, we will not share your data with any other company.

Nevertheless, there may be occasions when we must do so: because we are legally required or because current legislation recognizes our right to do so for legitimate interest without harming your Privacy. Or, of course, because you have previously given us your permission.

This will therefore happen in these cases:

1. State Security Forces and Corps or the Courts and Tribunals when they require it, or when it is necessary to comply with the legal obligations that apply to us.
2. Service providers necessary to carry out our activities such as telephone customer service or email marketing services, which help our marketing team to conduct customer satisfaction surveys. In these cases, we want to clarify that we will sign the corresponding contract with them to ensure that they apply all the appropriate measures to protect your personal data. Specifically, Núñez i Navarro may contract the provision of services from third-party providers who carry out their activities, by way of example, in the following sectors: logistics services, legal advice, supplier accreditation, multidisciplinary professional services companies, companies related to maintenance, technology service providers, computer service companies, physical security companies, instant messaging service providers, infrastructure management and maintenance companies, and call center services companies.
3. Other companies within the Núñez i Navarro Group, for administrative, statistical, accounting, reporting, and internal control purposes, or to send you communications with news, offers, and promotions.

How does Núñez i Navarro use social media?

At Núñez i Navarro, we primarily use social media to (i) keep users who visit our profiles informed about promotions and new developments, and (ii) to attend to and respond to all inquiries that are sent to us through them. We believe this may be of interest to users and does not harm their privacy in any way.

In some cases, we will also use social media to organize contests and giveaways that you can be a part of. When you participate in any of them, we will need to process your personal data to manage all the aspects related to the contest or giveaway, as well as for the delivery of prizes. We consider that, by choosing to participate in these activities, we have a legitimate interest in processing your data and that it does not harm your privacy or intimacy.

For transparency reasons, in some of our sweepstakes or promotions we may need to publish the winner's name on our website or on a social network. When this happens, we will duly inform about it in the legal terms.

How long will we retain your personal data?

At Núñez i Navarro we will retain your personal data for as long as necessary to fulfill your requests, to maintain the contractual relationship that binds us to you, or as long as we have your authorization.

Once this period has passed, you must be aware that the law imposes on us the obligation to retain them for an additional period, especially to address potential claims. During this time, we will keep your personal data blocked and only make it available to the State Security Forces and Bodies or to Judges and Courts, as well as to comply with the legal obligations that apply to us.

What rights do you have to control the personal data you have provided to Núñez i Navarro and how can you exercise them?

The law recognizes a series of rights for you, which you should be aware of and can exercise to protect your privacy. We are mainly referring to your right to:

1. Confirm whether at Núñez i Navarro we are processing your personal data or not and, if so, (a) access them, (b) request their rectification if you believe they are inaccurate or, where appropriate, (c) ask for their deletion when, among other reasons, you consider that they are no longer necessary, taking into account the purpose for which you provided them to us.
2. Under certain circumstances, you may also request to limit the use of your data, or even object to us continuing to use it. In such cases, we will stop using it, except for compelling legitimate reasons or the exercise or defense of potential claims.
3. If we were to use your personal information to create behavioral profiles (for example, to better understand your interests and needs through your browsing on our Website), and we do so in a fully automated manner, you will have the right to be informed about it, to request the personal intervention of any of our agents, to challenge any decision based on those profiles, or to simply express your point of view.
4. You will also have the right to request the portability of the data you have provided to us, so that if you are interested, we can send it directly to you or to a third party you designate, in a commonly used and machine-readable format.
5. Of course, you have the right to withdraw at any time the specific authorizations you may have given us to use your personal data.
6. Finally, you may file any claim with Núñez i Navarro and/or the Spanish Data Protection Agency, especially when you have exercised a right and we have not addressed it within the legally established terms.

To do this, you just need to send us an e-mail to the email address gdpr@nyn.es, or, if you prefer, send us your request by postal mail to Urgell Street, 230 – 08036, in Barcelona.

Who is the Data Protection Officer of the Núñez i Navarro Group?

At Núñez i Navarro, we have appointed a person, the Data Protection Officer, to ensure that we comply with all the legal requirements of the regulations on the protection of personal data.

You can get in touch at any time to receive all the information related to your personal data. To contact them, you can do so via the following email address: gdpr@nyn.es